Frequently Asked Questions
Everything you need to know about our premium sterling silver collections.
What materials are used in Super Silver jewelry?
All our jewelry is crafted from certified 925 Sterling Silver. To ensure lasting shine and prevent tarnishing, many of our pieces are finished with a premium Rhodium or 18k Gold plating.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item in its original, unworn condition for a full refund or exchange.
Is your jewelry hypoallergenic?
Yes, our 925 Sterling Silver is nickel-free and lead-free, making it safe and comfortable for those with sensitive skin or metal allergies.
How should I care for my silver jewelry?
To maintain its brilliance, we recommend storing your jewelry in a cool, dry place and avoiding contact with harsh chemicals, perfumes, and water. Use a soft microfiber cloth for regular cleaning.
Do you offer a warranty on your products?
Every Super Silver piece comes with a 12-month manufacturer's warranty that covers any defects in materials or craftsmanship from the date of purchase.